Terms of use

Last updated: October 20, 2026

These terms are the agreement between you and [Tu nombre completo o el de tu empresa] ([NIF o CIF], [Dirección postal completa]) for using DuoQ. By creating your account you accept them, together with the community rules and the privacy policy.

1. What DuoQ is

An app to meet people who share your vibe, near you: to play, make friends or whatever comes up.

Before launch

Until launch day you can create your account, your profile and your card. Discover, GGs, chats and lobbies turn on that day and we'll let you know.

2. Who can use it

3. Your account

You're responsible for what's done with your account: don't share your password. If you think someone got in without permission, change it and let us know at [correo de contacto, p. ej. hola@duoq.app].

4. Your content

What you upload (photos, texts, messages) is still yours. You give us permission to store it and show it inside DuoQ only so the service works, for as long as you have your account. Don't upload anything that isn't yours or that breaks the community rules or the law.

5. Moderation

We can remove content and warn, suspend or ban accounts that break these terms or the rules. If you disagree with a decision, write to us at [correo de contacto, p. ej. hola@duoq.app] and we'll review it.

6. DuoQ+ and Turbo

7. Meetups

DuoQ helps you meet people, but doesn't run background checks on anyone. If you meet someone, do it in a public place, tell someone you trust and follow the app's safety tips.

8. Liability

We do everything we can to make DuoQ work well and be safe, but we can't guarantee it will always be available or be responsible for what other people do, except where the law doesn't allow this to be excluded.

9. Leaving

You can delete your account anytime in Settings → Delete account.

10. Changes and governing law

If we change these terms, we'll let you know in the app. They're governed by Spanish law, without taking away any protection that the consumer laws of the country where you live give you.

Payments on the web

On the web, DuoQ+, Turbos and Qoins are paid with Stripe. Since it’s digital content that’s activated straight away, by paying you accept that you lose the 14-day right of withdrawal (art. 103 m of Spain’s consumer protection law). DuoQ+ renews automatically and you can cancel it whenever you want from Settings → Manage subscription; you’ll keep it until the end of the paid period.

Qoins and virtual items

Qoins are a virtual currency that only works inside DuoQ. They are not money: they have no value outside the app, cannot be exchanged for money, sold or moved to another account, and are not refunded except where the law requires it. Style items (cards, frames, decorations, banners and nameplates) you earn or buy are a licence to use them on your account while it exists. We may change prices and the catalogue, but what you already have stays yours. If we close your account for breaking these terms, you lose your Qoins and items.

The verified badge

The badge means that, when the person verified, a live selfie of them matched their main photo. It doesn’t guarantee who they are or how they will behave: stay careful anyway.

Plans, communities and Quick match

Plans and meetups are created by users, not by DuoQ: we don’t organise or supervise them, and you go at your own risk. In Quick match and chats, be respectful: the community rules apply.

Game accounts and trademarks

If you connect Steam, Riot or Genshin, we show public data from those accounts. DuoQ is not affiliated with or sponsored by Valve, Riot Games, HoYoverse or any other game company: their names and trademarks belong to their owners and we only use them so you can say what you play.

Illegal content and appeals

You can tell us about illegal content or content that breaks the rules with the Report button or by writing to xdnbuilds@gmail.com. We review it and, if we take action against your account or content, we explain why. You can appeal within 6 months by writing to xdnbuilds@gmail.com: another person will review it and we will reply.

Testing phase

While DuoQ is in testing there may be test profiles, always with a name starting with “Bot” and the bio “Test profile”. They are not real people and will be deleted before launch. Some features may change or fail.

Your responsibility and other terms

If you break these terms or the law and that causes harm to other people or to DuoQ, you are responsible for it. Nothing here limits your statutory consumer rights. If any part of these terms is invalid, the rest stays in force, and not exercising a right doesn’t mean we waive it.